Data protection

Privacy Policy

We are very pleased about your interest in our company. Data protection has a particularly high priority for the management of Lang&Lang GmbH. The use of the Lang&Lang GmbH website is generally possible without providing any personal data. However, if a data subject wishes to use special services of our company via our website, the processing of personal data may become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, email address, or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation (GDPR) and in compliance with the country-specific data protection regulations applicable to Lang&Lang GmbH. With this privacy policy, our company intends to inform the public about the nature, scope, and purpose of the personal data we collect, use, and process. Furthermore, data subjects are informed about their rights by means of this privacy policy.

Lang&Lang GmbH, as the controller responsible for processing, has implemented numerous technical and organizational measures to ensure the most complete protection possible of the personal data processed through this website. Nevertheless, internet-based data transmissions may generally have security vulnerabilities, so absolute protection cannot be guaranteed. For this reason, it is up to each data subject to transmit personal data to us by alternative means, for example by telephone.

1. Definitions

The privacy policy of Lang&Lang GmbH is based on the terms used by the European legislators when enacting the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand both for the general public as well as for our customers and business partners. To ensure this, we would like to first explain the terms used.

Among others, the following terms are used in this privacy policy:

a) Personal data

Personal data means any information relating to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data subject

Data subject is any identified or identifiable natural person whose personal data is processed by the controller.

c) Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

e) Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

f) Pseudonymization

Pseudonymization means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

g) Controller or controller responsible for processing

Controller or controller responsible for processing is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

h) Processor

Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i) Recipient

Recipient is a natural or legal person, public authority, agency or another body to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

j) Third party

Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

k) Consent

Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and Address of the Controller Responsible for Processing

Controller within the meaning of the General Data Protection Regulation (GDPR), other data protection laws applicable in the member states of the European Union, and other provisions with data protection character is:

Lang&Lang GmbH
Philipp-Reis-Straße 1A
91058 Erlangen
Germany
Tel.: +49 9131 409465
E-Mail: office@service-lang.de
Website: www.service-lang.de

3. Collection of General Data and Information

The website of Lang&Lang GmbH collects a series of general data and information with each access to the website by a data subject or an automated system. These general data and information are stored in the server log files. The following may be recorded: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the sub-websites accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information that serve the defense against threats in the event of attacks on our information technology systems.

Lang&Lang GmbH does not draw conclusions about the data subject when using this general data and information. Rather, this information is needed to (1) correctly deliver the content of our website, (2) optimize the content of our website as well as the advertising for it, (3) ensure the permanent functionality of our information technology systems and the technology of our website, and (4) provide law enforcement authorities with the necessary information for prosecution in the event of a cyberattack. This anonymously collected data and information is therefore statistically evaluated by Lang&Lang GmbH on the one hand, and on the other hand with the aim of increasing data protection and data security in our company, ultimately to ensure an optimal level of protection for the personal data we process. The anonymous data from the server log files are stored separately from all personal data provided by a data subject.

4. Routine Deletion and Blocking of Personal Data

The controller responsible for processing processes and stores personal data of the data subject only for the period necessary to achieve the storage purpose or as provided for by the European legislator or another legislator in laws or regulations to which the controller is subject.

If the storage purpose no longer applies or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with legal requirements.

5. Rights of the Data Subject

a) Right to Confirmation

Every data subject has the right granted by the European legislator to obtain confirmation from the controller as to whether personal data concerning them is being processed. If a data subject wishes to exercise this right to confirmation, they may at any time contact an employee of the controller.

b) Right to Information

Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain free information at any time from the controller about the personal data stored about them and a copy of this information. Furthermore, the European legislator has granted the data subject access to the following information:

the purposes of the processing
the categories of personal data that are processed
the recipients or categories of recipients to whom the personal data has been or will be disclosed, particularly recipients in third countries or international organizations
where possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria for determining this duration
the existence of a right to request correction or deletion of personal data concerning them or restriction of processing by the controller or a right to object to such processing
the existence of a right to lodge a complaint with a supervisory authority
if the personal data are not collected from the data subject: all available information about the origin of the data
the existence of automated decision-making including profiling pursuant to Article 22(1) and (4) of the GDPR and — at least in these cases — meaningful information about the involved logic as well as the significance and the envisaged consequences of such processing for the data subject

Furthermore, the data subject has the right to obtain information about whether personal data have been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to be informed of the appropriate safeguards relating to the transfer.

If a data subject wishes to exercise this right to information, they may at any time contact an employee of the controller.

c) Right to Correction

Every data subject affected by the processing of personal data has the right granted by the European legislator to demand the immediate correction of incorrect personal data concerning them. Furthermore, the data subject has the right to demand the completion of incomplete personal data — including by means of a supplementary declaration.

If a data subject wishes to exercise this right to correction, they may at any time contact an employee of the controller.

d) Right to Deletion (Right to be Forgotten)

Every data subject affected by the processing of personal data has the right granted by the European legislator to demand that the controller delete personal data concerning them immediately, provided one of the following reasons applies and insofar as the processing is not necessary:

The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
The data subject withdraws their consent on which the processing pursuant to Art. 6(1)(a) or Art. 9(2)(a) of the GDPR was based, and there is no other legal ground for the processing.
The data subject objects pursuant to Art. 21(1) of the GDPR to the processing, and there are no overriding legitimate grounds for the processing, or the data subject objects pursuant to Art. 21(2) of the GDPR to the processing.
The personal data have been unlawfully processed.
The deletion of the personal data is required to fulfill a legal obligation under Union law or the law of the member states to which the controller is subject.
The personal data have been collected in relation to the offer of information society services pursuant to Art. 8(1) of the GDPR.

If one of the above reasons applies and a data subject wishes to request the deletion of personal data stored by Lang&Lang GmbH, they may at any time contact an employee of the controller. The employee of Lang&Lang GmbH will arrange for the deletion request to be complied with immediately.

If the personal data have been made public by Lang&Lang GmbH and our company as controller is obliged pursuant to Art. 17(1) of the GDPR to delete the personal data, Lang&Lang GmbH will take appropriate measures, including technical measures, taking into account available technology and implementation costs, to inform other controllers processing the published personal data that the data subject has requested the deletion of all links to these personal data or copies or replications of such personal data, insofar as processing is not required. The employee of Lang&Lang GmbH will take the necessary steps in individual cases.

e) Right to Restriction of Processing

Every data subject affected by the processing of personal data has the right granted by the European legislator to demand restriction of processing by the controller if one of the following conditions applies:

The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
The processing is unlawful, the data subject opposes the deletion of the personal data, and instead requests the restriction of their use.
The controller no longer needs the personal data for the purposes of processing, but the data subject requires them for the establishment, exercise, or defense of legal claims.
The data subject has objected to processing pursuant to Art. 21(1) GDPR and it is not yet clear whether the legitimate grounds of the controller override those of the data subject.

If one of the above conditions applies and a data subject wishes to request the restriction of personal data processed by Lang&Lang GmbH, they may at any time contact an employee of the controller. The employee of Lang&Lang GmbH will arrange the restriction of processing.

f) Right to Data Portability

Every data subject affected by the processing of personal data has the right granted by the European legislator to receive the personal data concerning them which they have provided to a controller in a structured, commonly used, and machine-readable format. Furthermore, they have the right to transmit those data to another controller without hindrance from the controller to whom the personal data have been provided, provided that the processing is based on consent pursuant to Art. 6(1)(a) or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Moreover, in exercising their right to data portability pursuant to Art. 20(1) GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, as far as this is technically feasible and does not adversely affect the rights and freedoms of others.

To assert the right to data portability, the data subject may at any time contact an employee of Lang&Lang GmbH.

g) Right to Object

Every data subject affected by the processing of personal data has the right granted by the European legislator to object, on grounds relating to their particular situation, at any time to processing of personal data concerning them which is based on Art. 6(1)(e) or (f) GDPR. This also applies to profiling based on these provisions.

Lang&Lang GmbH will no longer process the personal data in case of an objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject or the processing serves the establishment, exercise, or defense of legal claims.

If Lang&Lang GmbH processes personal data for direct marketing purposes, the data subject has the right to object at any time to processing of personal data concerning them for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to Lang&Lang GmbH to the processing for direct marketing purposes, Lang&Lang GmbH will no longer process the personal data for these purposes.

Furthermore, the data subject has the right to object, on grounds relating to their particular situation, to processing of personal data concerning them by Lang&Lang GmbH for scientific or historical research purposes or statistical purposes pursuant to Art. 89(1) GDPR, unless such processing is necessary for the performance of a task carried out for reasons of public interest.

To exercise the right to object, the data subject may directly contact any employee of Lang&Lang GmbH or another employee. The data subject is also free to exercise the right to object by automated means using technical specifications, regardless of Directive 2002/58/EC, in connection with the use of information society services.

h) Automated Individual Decision-Making Including Profiling

Every data subject affected by the processing of personal data has the right granted by the European legislator not to be subject to a decision based solely on automated processing — including profiling — which produces legal effects concerning them or similarly significantly affects them, unless the decision (1) is necessary for entering into or performing a contract between the data subject and the controller, or (2) is authorized by Union or Member State law to which the controller is subject and which contains appropriate measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is based on the data subject’s explicit consent.

If the decision (1) is necessary for entering into or performing a contract between the data subject and the controller, or (2) is based on the data subject’s explicit consent, Lang&Lang GmbH will take appropriate measures to safeguard the data subject’s rights and freedoms and legitimate interests, which shall include at least the right to obtain human intervention by the controller, to express their point of view, and to contest the decision.

If the data subject wishes to assert rights related to automated decisions, they may contact an employee of the controller at any time.

i) Right to Withdraw Data Protection Consent

Every data subject affected by the processing of personal data has the right granted by the European legislator to withdraw consent to the processing of personal data at any time.

If the data subject wishes to exercise their right to withdraw consent, they may contact an employee of the controller at any time.

6. Legal Basis for Processing

Article 6(1)(a) GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. Where the processing of personal data is necessary for the performance of a contract to which the data subject is party, such as for the delivery of goods or the provision of other services or benefits, the processing is based on Article 6(1)(b) GDPR. The same applies to processing operations necessary for carrying out pre-contractual measures, for example, in cases of inquiries about our products or services. If our company is subject to a legal obligation requiring the processing of personal data, such as fulfilling tax obligations, the processing is based on Article 6(1)(c) GDPR. In rare cases, processing of personal data may be necessary to protect the vital interests of the data subject or another natural person—for example, if a visitor to our premises is injured and their name, age, health insurance data, or other vital information must be passed on to a doctor, hospital, or other third party. In such a case, processing would be based on Article 6(1)(d) GDPR. Finally, processing operations may be based on Article 6(1)(f) GDPR. This legal basis covers processing operations not captured by any of the above legal bases, where processing is necessary for the legitimate interests pursued by our company or a third party, provided that the interests, fundamental rights, and freedoms of the data subject do not override these interests. Such processing is permitted in particular because the European legislator explicitly mentioned it. It was considered that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47, second sentence GDPR).

7. Legitimate Interests Pursued by the Controller or a Third Party

If the processing of personal data is based on Article 6(1)(f) GDPR, our legitimate interest is the operation of our business for the benefit of all our employees and shareholders.

8. Duration for which the personal data will be stored

The criterion for the duration of the storage of personal data is the respective statutory retention period. After expiration of this period, the corresponding data will be routinely deleted, provided they are no longer required for contract fulfillment or contract initiation.

9. Legal or contractual requirements to provide personal data; necessity for contract conclusion; obligation of the data subject to provide personal data; possible consequences of failure to provide

We inform you that the provision of personal data is partly required by law (e.g., tax regulations) or may also arise from contractual provisions (e.g., information about the contracting party). Sometimes, it may be necessary for a data subject to provide us with personal data in order to conclude a contract, which will then be processed by us. For example, the data subject is obliged to provide us with personal data if our company enters into a contract with them. Failure to provide personal data would result in the contract not being concluded with the data subject. Before providing personal data, the data subject must contact one of our employees. Our employee will clarify on a case-by-case basis whether the provision of personal data is legally or contractually required, necessary for the conclusion of the contract, whether there is an obligation to provide the data, and what the consequences of failing to provide personal data would be.

10. Existence of automated decision-making

As a responsible company, we refrain from automated decision-making or profiling.

This privacy policy was created using the privacy policy generator of DGD Deutsche Gesellschaft für Datenschutz GmbH, which acts as an external data protection officer in Bremen, in cooperation with the lawyer for data protection law Christian Solmecke.